Extensive use of computer hardware may result in decreased performance and potential damage to the components over time. With continuous advancements in software and technology solutions, MDW Media Solutions provides expert guidance on repairing, replacing, or upgrading your equipment and software. Whether you manage an accountancy firm, an internet café, or an industrial site, we offer informed advice on the necessary software and hardware to help realize your company's vision.
Our services are billed hourly, which includes a call-out fee. Clients may choose to utilize our services on an ad-hoc basis or through a retainer. Frequent use of our services can lead to higher costs; therefore, we offer retainer fees that include unlimited remote and telephone support with no additional call-out fees. This arrangement also prioritizes our service for you, as we monitor your hardware proactively to prevent failure and minimize downtime.
As a registered vendor, we can also assist with the replacement of faulty or damaged components at competitive rates. We offer both on-site repairs and collection from your premises, depending on the scope of the job.